Why is my internet slow?

Browser-based diagnostics for latency, jitter, and packet loss. Takes about 15 seconds.

All diagnostics run locally. No data is sent to our servers. Results are indicative, not definitive.

Why Raw Speed Isn't Everything

Most users only check their Download Speed (Mbps). While bandwidth is important for large downloads, your day-to-day experience—like Zoom calls, gaming, and web browsing—is dictated by Latency and Stability.

The "Bandwidth" Myth

Having 500Mbps is like having a wide 10-lane highway. It's great for moving lots of cars, but it doesn't matter if there's a roadblock at the exit.

The "Latency" Reality

Latency is how fast a single car can travel. If your latency is high, every click feels like a struggle, no matter how wide the highway is.

Common Scenarios We Diagnose

  • 🎮 Gaming Lag: High speed but you keep "rubber-banding" or teleporting. (Diagnosis: Jitter or Packet Loss)
  • 📹 Zoom Stutter: Your video freezes but audio continues. (Diagnosis: Packet Loss)
  • Slow Loading: Google takes 5 seconds just to start loading. (Diagnosis: DNS Latency)
  • 📱 "Dead" Zones: Internet works in the kitchen but not the bedroom. (Diagnosis: Wi-Fi Signal)

Frequently Asked Questions

Does this tool fix my internet?

This is a diagnostic tool. It identifies *why* things are slow and provides a step-by-step action plan to fix it yourself or what to tell your ISP.

How is this different from a speed test?

Speed tests only check your "top speed." We check your "handling"—the stability, reaction time, and signal quality that actually make the internet feel fast.

Disclaimer: This tool provides general guidance based on browser-level measurements. Results are indicative and not a guarantee of network performance. Consult your Internet Service Provider for official technical support.